samedi 1 novembre 2008

It’s Official: Delta and Northwest Together!



Delta Air Lines and Northwest Airlines have officially merged after gaining approval from the U.S. Department of Justice, creating a premier global airline with service to nearly all of the world’s major travel markets.
The new airline, called Delta and headquartered in Atlanta, will begin its first day as a combined company with a commitment to delivering excellent service to customers in 66 countries and more than 375 worldwide cities – more than any other airline; with a dedicated base of approximately 75,000 worldwide employees;

 The companies will be integrated through a thoughtful process with customer benefits rolled out over the next 12-24 months, including:
  • The addition of Delta’s code to nearly all of the Northwest system by the end of 2008, creating thousands of additional connecting opportunities.
  • The launch of a fully consolidated worldwide flight schedule in advance of summer 2009;
  • The introduction of elements of Delta’s brand throughout the Northwest system beginning in spring 2009, including Delta’s popular Richard Tyler designer uniforms, Delta’s livery, “signature cocktails,” enhanced in-flight entertainment and other onboard amenities.  
  • The consolidation of the Delta and Northwest loyalty programs, ultimately including the ability to combine miles from SkyMiles and WorldPerks accounts at a one-to-one ratio.
  • The full integration of Delta and Northwest Web sites, kiosks, and customer-facing technology to ensure a consistent worldwide travel experience.

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